Arrowhead Game Studios said it has heard the "fair" but "painful to read" criticisms from the Helldivers 2 community and has made the promise to take action with more frequent communication in the future.
Johan Pilestedt, who previously served as studio CEO before switching his role to chief creative officer in May 2024, got in touch with fans of the PlayStation shooter with a Reddit AMA during the weekend.
He said his goal was to address the "hate, misinformation, and disappointment" within the growing r/HelldiversUnfiltered subreddit and then spent time replying to some of the most common complaints from the community.